Courtyard By Marriott Makkah Hotel - Mecca

We had a fantastic experience at the hotel, as the staff was attentive to our needs, making us feel welcomed. The cleanliness of our room was amazing, and the breakfast offered a delicious variety of American and Middle Eastern dishes, complete with an omelet station. the shuttle service was efficient and convenient, providing easy access to local attractions.

Cannot find any fault.

We stayed at the Courtyard for our Umrah trip and had a fantastic four-night experience. The modern amenities made our stay comfortable, with spacious rooms featuring a smart TV and an easily accessible safe. The beds were cozy, providing a much-needed respite after our long days. The 24/7 room service offered a diverse menu, and breakfast was a delight with both eastern and western options. The staff were friendly, and the shuttle service was always prompt, making our visits to the haram seamless.

I recommend this hotel.

The shuttle situation was a complete mess. They promised quick rides, but we ended up waiting ages for a bus only to walk another long distance to the Haram. It was so frustrating and definitely not what we expected.

The warm welcome and excellent service really stood out to me. The rooms were spacious and clean, providing all the comfort I needed. I especially enjoyed the breakfast buffet, which offered a great variety of delicious options. The staff members were friendly and accommodating, making my visit pleasant. The hotel's convenient location and reliable shuttle service made getting around easy and stress-free.

The breakfast was really good, and the shuttle service was frequent, making it easy to reach the Haram. there were minor delays at times. I'd definitely recommend this hotel!

i had a fantastic experience at the courtyard during my recent visit. upon arrival, the staff greeted me with warmth, and their attention to detail made my stay enjoyable. the spacious rooms were immaculate, and the breakfast buffet offered a good variety. i especially appreciated the late checkout, which showcased their commitment to guest satisfaction. with its great location and convenient shuttle service, it was the perfect spot for my family and me.

Nothing, all great! 😊.

I had a great time at this hotel! The check-in process was super quick, and the staff was friendly enough. The room was clean and spacious, plus the bathroom was a nice size. What I loved most was how conveniently located it is-so close to the Haram and the free shuttle service made getting there a breeze!

I did notice some areas for improvement. The reception staff seemed a bit overwhelmed and could use more training in customer service. I found the breakfast timing to be misleading and had an issue with the extra beds being uncomfortable. Lastly, be prepared for the parking fee; it’s a little hidden surprise!

I had a fantastic stay with great value for my money; the room was spacious and well-furnished, made me feel right at home. The staff was attentive and friendly, making my experience more fun.

Breakfast offerings could use better organization, as the buffet items were scattered and required multiple trips to gather everything.

The truth, what's good and what's not

The staff were helpful and attentive, contributing to a wonderful experience. The gym facilities were excellent, with free weights and cardio machines available to keep me active.

The location isn't ideal as it's not within walking distance of the Haram. Taxi rides are necessary to reach it.

The well-maintained fitness center offered a variety of equipment, and the delicious breakfast inspired my mornings. The staff was accommodating and fluent in English, always willing to assist with any request, whether it was room service or housekeeping.

I recommend this place to my friends without hesitation.

The friendly staff provided excellent service, especially during breakfast with a good selection of sweet breads and fresh omelets. The hotel also offers a convenient shuttle service to the Haram every 30 minutes.

The hotel is clean and well-located, with friendly staff who are eager to help. Breakfast has a good variety, and the bus service to the Haram is convenient. Just a minor suggestion: adding a towel hanger in the bathroom would enhance the experience. A pleasant stay!

The shuttle service was unreliable and took a long time to arrive, causing significant delays for our plans. The cleaning crew entered our room multiple times without any prior notice. We experienced issues with the room's phone not working throughout our stay, forcing us to make tiring trips to the front desk for every request.

The staff did nothing when my room wasn't cleaned despite my requests. They definitely need to train their team better. The shuttle took forever and I had to wait 35 minutes, so uncalled for. I expected some kind of upgrade or complimentary service for all the inconvenience, but I guess I'm just a regular guest here.

Modern and clean rooms, really good service, friendly staff, convenient shuttle service, well-maintained prayer rooms.

No walking distance to Haram.